Terms & Conditions

Overview

This website is operated by Gifting Made Easy. Throughout the site, the terms "we", "us" and "our" refer to Gifting Made Easy. We offer this website, including all information, tools and services available on it, to you the user, on condition that you accept all of the terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service, including any additional terms, conditions and policies referenced here or linked to. These terms apply to all visitors to the site, including browsers, customers, and anyone contributing content.

Please read these terms carefully before using our website. If you do not agree with any part of these terms, you should not use the website. We may update these terms from time to time by posting changes to this page, and it's your responsibility to check back periodically. Continuing to use the site after changes are posted means you accept those changes.

Our store is hosted on Shopify Inc., who provide the e-commerce platform that allows us to sell our products to you.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your place of residence, or that a parent or guardian has given consent for you to use the site. You may not use our products for any unlawful purpose, and you must not violate any laws applicable in your jurisdiction while using our service. You must not transmit any viruses, malware, or other harmful code through the site. A breach of these terms may result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. Any content you submit to us may be transmitted over networks and may be adapted to meet technical requirements; payment information is always transmitted securely. You agree not to reproduce, copy, sell, or exploit any part of our service without our express written permission.

3. Accuracy of Information

We aim to keep the information on this site accurate and up to date, but we can't guarantee that everything on the site is complete, current, or error-free at all times. Any reliance you place on information from this site is at your own risk. We may update the content of this site at any time without notice.

4. Changes to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any part of the service at any time, and we won't be liable to you or any third party for doing so.

5. Products and Services

We make every effort to display our products, including colours and images, as accurately as possible, but we can't guarantee that your device's display will show them exactly as they appear in person. We reserve the right to limit the sale of any product to any person, region, or order quantity, and to discontinue any product at any time. Deliveries are currently only available within the Republic of Ireland and Northern Ireland.

6. Returns and Refunds

We offer a 48-hour no-quibble guarantee from the time your order is delivered. If you're not happy with your order for any reason within this 48-hour window, please contact our team and we'll do our best to put things right.

Outside of this 48-hour window, returns and refunds are handled in line with standard Irish and EU consumer protection law.

To start a return, please contact our team first, we're not able to process a return if an item is simply sent back to us without prior contact and agreement. Any goods being returned must be in their original condition, including original packaging and box, in order to be accepted.

Please note that personalised items, once personalised, generally cannot be returned or exchanged unless the item itself is faulty or was made incorrectly due to an error on our part. See our Personalisation Information page for more on how personalised orders are handled.

7. Accuracy of Billing and Order Information

We reserve the right to refuse or cancel any order, including where we suspect fraudulent activity, duplicate orders, or incorrect billing information. You agree to provide accurate and current information when placing an order, including your contact details, so that we can fulfil and, if necessary, follow up on your order.

8. Third-Party Links and Tools

Our site may contain links to third-party websites or make use of third-party tools that we don't control. We're not responsible for the content, accuracy, or practices of any third-party sites or services, and any use of them is at your own risk.

9. User Comments and Submissions

If you send us comments, reviews, suggestions, or other content, you agree that we may use, edit, or publish that content without restriction or compensation to you. You're responsible for ensuring anything you submit doesn't infringe on the rights of others or contain unlawful, offensive, or harmful material.

10. Personal Information

Any personal information you provide through this site is handled in line with our Privacy Policy.

11. Errors and Corrections

Our site may occasionally contain typographical errors or inaccuracies relating to product descriptions, pricing, or availability. We reserve the right to correct these, and to cancel or amend orders affected by such errors, even after an order has been placed.

12. Prohibited Uses

You may not use this site for any unlawful purpose, to harass or harm others, to submit false information, to introduce malicious code, or to interfere with the security or functioning of the site. We reserve the right to terminate access for anyone who violates these terms.

13. Disclaimer of Warranties and Limitation of Liability

We don't guarantee that use of our service will be uninterrupted or error-free. To the fullest extent permitted by law, Gifting Made Easy and our staff won't be liable for any indirect, incidental, or consequential damages arising from your use of the service or any product purchased through it. Nothing in these terms limits any statutory rights you have under Irish or EU consumer law that cannot be excluded.

14. Governing Law

These Terms of Service are governed by, and will be interpreted in accordance with, the laws of Ireland.

15. Changes to These Terms

We may update these Terms of Service from time to time by posting changes to this page. Continuing to use the site after any changes are posted means you accept the updated terms.

16. Contact Information

Questions about these Terms of Service can be sent to us at hello@giftingmadeeasy.ie or by calling 01 912 5014.