Frequently Asked Questions

Frequently Asked Questions

Everything you need to know about ordering, delivery, and our gifts. Can't find what you're looking for? Our team is happy to help.

About Gifting Made Easy

Who is Gifting Made Easy?

Gifting Made Easy is an Irish gift retailer based in Clondalkin, Dublin, offering personalised gift boxes, hampers, and flowers for occasions including birthdays, anniversaries, new babies, thank-yous, and corporate gifting. It was founded by Philip Wynne, who also owns The Flower Factory, an established Dublin florist.

Is Gifting Made Easy an Irish-owned business?

Yes. Gifting Made Easy is 100% Irish-owned, founded and run by Philip Wynne.

Where is Gifting Made Easy based?

Our shop is based at The Mill Shopping Centre, Ninth Lock Road, Clondalkin, Dublin 22, where customers can walk in and browse in person. We also have a second, sister location in Swords, this site is delivery and dispatch only, and doesn't accept walk-ins. Depending on stock, some orders are packed and dispatched from Swords rather than Clondalkin.

What makes Gifting Made Easy different from other gift shops?

A few things: personalisation is handled entirely in-house, so the same small team that packs your order also checks names, wording, and spelling before anything ships; we curate a range of bespoke hampers and balloons alongside gifts you won't easily find elsewhere; and we're a real local shop, not just a website, with same-day collection available from Clondalkin.

How do you choose the gifts and brands you sell?

We look for a mix of quality, uniqueness, and presentation, alongside genuine demand from our customers. That means stocking established Irish brands, curating our own in-house hampers and gift sets, and sourcing internationally where it adds something you can't easily get elsewhere.

Do you have a physical gift shop?

Yes. Our Clondalkin shop is open Monday to Saturday, 9am to 5pm, closed Sundays, and welcomes walk-ins. Our Swords location is delivery and dispatch only; collection there is by prior arrangement only, not a walk-in shop.

Finding the Right Gift

What types of gifts do you sell?

We sell personalised gift boxes, hampers, flowers, balloons, and cards, with both in-house curated products and gifts from Irish and international brands.

What occasions can I find gifts for?

Birthdays, anniversaries, new babies, thank-yous, congratulations, corporate gifting, Christmas, and other seasonal occasions throughout the year.

Who can I find gifts for?

Browse by recipient using the categories on our collection pages to find gifts suited to whoever you're shopping for.

Can you help me choose the perfect gift?

We don't currently offer a formal gift-picking service, but our team is happy to help by phone on 01 912 5014 during opening hours, or by email at hello@giftingmadeeasy.ie, we aim to respond to emails within one business day.

Can I find gifts for different budgets?

Yes. Our gifts range from around €20 up to €150 and above, so there's something for most budgets.

Do you offer unique or unusual gifts?

Yes. Alongside a curated selection of bespoke hampers and balloons, we stock gifts that aren't easily found elsewhere.

Do you sell gifts from Irish brands and businesses?

Yes. We stock a range of established Irish brands, including Butlers, Irish Botanicals, Belleek, and Galway Crystal, alongside our own in-house curated gifts.

Do you offer personalised gifts?

Yes. Personalisation is available on many of our products and is handled entirely in-house.

Can I add a personal message to my gift?

Yes. Gift card messages are complimentary on eligible orders.

Can I send a gift directly to the recipient?

Yes. You can enter a different delivery address from your own at checkout to send a gift straight to the recipient.

Do you offer gift wrapping?

Hampers are wrapped in cellophane as standard, mainly for protection during delivery. Additional gift wrapping, name tags, and bows are available as paid add-ons rather than included automatically, you can add these at checkout on eligible products.

Gift Delivery

Where does Gifting Made Easy deliver?

We deliver gifts nationwide across every county in the Republic of Ireland and throughout Northern Ireland, plus local delivery throughout Dublin, seven days a week.

Do you offer gift delivery across Ireland?

Yes. We deliver to every county in the Republic of Ireland.

Do you deliver gifts to Northern Ireland?

Yes. We deliver throughout Northern Ireland, including Antrim, Armagh, Down, Fermanagh, Derry/Londonderry, and Tyrone.

Do you offer gift delivery in Dublin?

Yes. We offer gift delivery throughout Dublin, covering the city centre and surrounding suburbs.

Do you offer same-day gift delivery in Dublin?

We don't currently offer same-day delivery, but same-day collection can usually be arranged from our Clondalkin or Swords locations.

Do you deliver gifts in Dublin 7 days a week?

Dublin deliveries can take place any day of the week, including Sundays, but this isn't guaranteed for every order or area. Delivery generally still falls within our standard 1 to 3 working day estimate from when your order is placed. On the rare occasion Sunday delivery isn't available for your specific order, it will go out on the next available day instead.

How long does gift delivery take?

Most orders are delivered within 1 to 3 working days of being placed.

How much does gift delivery cost?

Standard delivery costs €7.99. This can increase for oversized or heavier items, or for orders containing multiple items, and may also vary slightly depending on your delivery location.

Can I choose a delivery date for my gift?

Not at the moment. We don't currently offer date selection at checkout, orders are simply delivered within our standard 1 to 3 working day window from when the order is placed. If you need a gift to arrive by a specific date, contact our team after ordering and we'll do our best to help, though this can't be guaranteed.

Can I track my gift delivery?

Yes. For Dublin orders delivered by our own local team, you'll receive a live tracking number by email and SMS on the day of delivery, this appears as "Circuit/Spoke." For orders outside Dublin, you'll receive a DPD Ireland tracking number by email once your order starts processing.

Which courier do you use for gift deliveries?

Orders outside Dublin are delivered by our courier partner, DPD Ireland. Dublin orders may be delivered by our own local delivery team or DPD, depending on availability.

Can I send a gift to a different address from my own?

Yes. You can enter any delivery address at checkout, it doesn't need to match your own.

What happens if the recipient isn't home?

Our driver's first choice is to leave the gift in a safe place, or with a neighbour, wherever that's possible and safe to do so. If there's no safe place and no one available to accept it, the order is brought back and held at our depot, and we'll email you for additional information to arrange redelivery. This email needs to be answered before the cut-off time of the next available day, otherwise a new gift will need to be arranged and paid for in full.

What should I do if my gift delivery is delayed?

If there's an issue affecting your delivery time, our team will contact you directly to let you know. If you haven't heard from us and are concerned, contact us at 01 912 5014 or hello@giftingmadeeasy.ie.

Orders & Payments

How do I place an order with Gifting Made Easy?

Browse our collections, add your chosen gift to your cart, and complete checkout online. You can select personalisation options and add-ons like gift wrapping where available.

Can I change my order after placing it?

If your order hasn't been fulfilled yet, we may be able to change things like the delivery address, gift message, personalisation, or even the product itself, contact us as soon as possible after ordering. Once an order has been fulfilled and sent for delivery, no changes can be made.

Can I cancel my order?

Cancellation is possible if your order hasn't been fulfilled yet, contact our team as soon as possible. Once an order has been fulfilled or dispatched, it can no longer be cancelled. This applies especially to personalised items, which begin preparation within 12 to 24 hours of ordering.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Maestro, PayPal, Shop Pay, Apple Pay, Google Pay, Klarna, and Union Pay.

Will I receive an order confirmation?

Yes. You'll receive an order confirmation by email once your order is placed.

What should I do if I haven't received my order confirmation?

Check your spam or junk folder first. If you still can't find it, contact us at 01 912 5014 or hello@giftingmadeeasy.ie and we'll confirm your order details.

Personalised Gifts

How do personalised gifts work?

Personalisation is handled entirely in-house. You provide your wording at checkout, and our team checks names, spelling, and dates carefully before anything ships.

How long do personalised gifts take to prepare?

Personalisation preparation typically takes 12 to 24 hours after your order is placed. Once preparation is complete, your order enters our standard 1 to 3 working day delivery window.

Can personalised gifts be delivered nationwide?

Yes. Personalised gifts can be delivered anywhere we deliver, nationwide across Ireland and Northern Ireland, and throughout Dublin.

Can I change or cancel a personalised gift after ordering?

Yes, if you contact us before personalisation preparation begins, typically within 12 to 24 hours of ordering. Once preparation has started, changes or cancellation generally can't be guaranteed.

Click & Collect

Can I collect my online order in store?

Yes, though it works differently depending on location. Our Clondalkin shop accepts collections during normal opening hours, no advance arrangement needed for standard collection. Our Swords location is delivery-only and only accepts collections that have been arranged in advance by phone or email.

Where can I collect my Gifting Made Easy order?

From our Clondalkin shop at The Mill Shopping Centre during opening hours, or from our Swords location, by prior arrangement only.

How quickly can I collect my order?

Same-day collection can usually be arranged with 2 to 4 hours' notice, depending on the product's location and availability. Call 01 912 5014 or email hello@giftingmadeeasy.ie to arrange a time, our team will confirm when your order is ready before you travel to collect it.

Can someone else collect my order for me?

Yes. The person collecting will need confirmation that we've been made aware they're collecting on your behalf, along with a receipt or order number if the order has been paid for.

Returns & Refunds

What is your returns policy?

We offer a 48-hour no-quibble guarantee from the time your order is delivered, covering most non-personalised items. Personalised items and flowers are excluded from this general guarantee, except where the item is faulty, damaged, or there was an error on our part. Outside the 48-hour window, returns follow standard Irish and EU consumer protection law, and your statutory rights around faulty goods always apply regardless of this window.

Can I return or exchange a gift?

Yes, within our 48-hour no-quibble guarantee. Contact our team first before returning anything, don't send an item back unannounced. Goods must be returned in their original condition, including original packaging. The customer covers return postage, unless the item is damaged, in which case we cover it.

Can I return a personalised gift?

Personalised items can only be returned or exchanged if the item is faulty, arrived damaged, or the personalisation was incorrect due to an error on our part, not simply if you've changed your mind.

What should I do if my gift arrives damaged or incorrect?

Contact us within 48 hours of delivery, by phone on 01 912 5014 or email at hello@giftingmadeeasy.ie, along with photos of the issue. A replacement is usually offered first and typically sent within 1 to 3 days. If a replacement isn't available, a refund will be offered instead.

How do I request a refund?

Contact our team to start the process. Refunds are made back to your original payment method, typically within 3 to 5 days of us receiving your returned item or confirming the issue. Delivery charges aren't refunded unless there was a major delay or damage on our part. Partial refunds, for example where only one item in a multi-item order is affected, follow the same process and timeframe.

 

Irish Owned

Located in Dublin & family operated

Nationwide Delivery

Delivered across Ireland 6 days week

Beautifully Wrapped

Every gift is wrapped and ready to delight

Loved By Our Customers

Rated 4.8/5 from happy customers